Refund Policy

At metrotasks.com, we strive to deliver quality services and customer satisfaction. Our refund policy is in line with US business regulations and aims to be fair and transparent.

1. Project-Based Services (Web & App Development)

Payments for project-based services are typically made in milestones (e.g., upfront, progress, completion). The initial payment is non-refundable as it covers project initiation and resource allocation. Refunds for subsequent payments may be considered if work has not commenced or if there is a breach of contract by metrotasks.com, subject to review and agreement.

2. Monthly/Recurring Services (SEO, IT Support)

Monthly or recurring service fees are billed in advance and are non-refundable once the service period has started. You may cancel future billing at any time. No partial refunds are provided for unused days within the current period.

3. Non-Refundable Items

Services involving third-party costs (e.g., domain registration, software licenses, hosting) are strictly non-refundable once purchased or activated.

4. US Consumer Rights

We comply with US consumer protection laws. If you believe your case qualifies for a refund under US law, please contact us with supporting documentation for review.

5. How to Request a Refund

To request a refund, email support@metrotasks.com with your order details and reason for request. We will review your case and respond within 7 business days.

6. Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: support@metrotasks.com
• Phone: +1(907)780-6112
• Address: 3290 S Yellowstone Hwy, Idaho Falls, Idaho 83402